Frequently Asked Questions

What is acupuncture?

Acupuncture is a major component of the 5,000 year old medical practice of Traditional Chinese Medicine which assists the body’s innate healing mechanisms using the insertion of sterile, thin single use acupuncture needles into specific points on the body. Traditional Chinese Medicine includes acupuncture, cupping, herbal remedies, bodywork, and nutritional guidance.

 
 


What can I expect during an acupuncture visit?

Visits involve a brief intake where you will be asked questions to gather a thorough understanding of your current state of wellness using a Chinese medical model of diagnosis which includes an assessment of your pulses and tongue. After the intake, you will lie on a table and receive an acupuncture treatment tailored specifically to your needs to address the root of any imbalance. Needles are left in for approximately 30 minutes. During this time, most clients fall asleep or enter a relaxed, meditative state. After this time, needles are removed and disposed of, and you will receive a comprehensive plan for follow-up treatments and care.


What can acupuncture treat?

The World Health Organization recognizes the following as effectively treated by acupuncture

  • Pain 

  • Digestive Disorders

  • Psycho- Emotional Disorders

  • Brain & Nervous Disorders

  • Kidney & Urinary Tract Disorders

  • Inflammation

  • Sports Injury

  • Immunity Issues

  • Heart & Circulatory System

  • Female Reproductive System

  • Male Reproductive System

  • Lung & Circulatory System

  • Addiction Challenges

  • Skin Conditions

  • Much More…


Does acupuncture hurt?

Insertion of the flexible hair thin needles is most often painless.  Occasionally, a tiny pinch is felt upon insertion. 


How are acupuncturists credentialed?

Acupuncture training is completed at the graduate level by obtaining a Master’s of Science in Traditional Asian Medicine. Acupuncture programs involve 3000+ hours of both classroom and clinical experience and typically require 4 years of full-time, year round study. Here in the state of California, licensed acupunctures are considered primary health care providers.


What is cupping?

Cupping is…

 
 

Do you offer cupping/fire cupping?

Yes! At no additional charge!

What are the rates for acupuncture?

New Patient ~ 50 minutes $175

Return Patient ~ 50 minutes $150

What is cosmetic acupuncture?

(This treatment is currently on hold due to COVID-19.)

Cosmetic Acupuncture also referred to as “facial rejuvenation acupuncture” is a non surgical method of magnifying your natural radiance while reducing the signs of the aging process. The insertion of hair thin acupuncture needles into the face boosts collagen production, increases blood flow to the facial tissue, improves facial muscle tone, and increases the elasticity of the skin. The results are a reduction in the appearance of fine lines, brightened eyes, reduced under eye circles, and a natural glow of your skin. 

This holistic beauty treatment rooted in the healing principles of Traditional Chinese Medicine includes a healthy lifestyle and nutritional counseling to help you achieve best results. 

A recommended course of treatment is a total of 10-12 sessions with visits occurring between 1-3 x/week. Lasting results generally become noticeable by the sixth treatment. Lifestyle, skin care routine, nutrition, and water intake affect result

Do you accept insurance?

We are not in-network providers with any insurance company. As out of network providers, we can request a preliminary verification check for acupuncture benefits for most PPO and POS plans (HMO is excluded.) Please note it is the insurance company who will make a determination about coverage once services have been rendered. Patients are responsible for the full cost of payment at time of service.

Any potential reimbursements owed are settled once payment has been rendered from the insurance company.

If patients prefer to deal with insurance companies directly, a superbill (itemized receipt of services) can be furnished to seek reimbursement from the insurance company.

We do accept HSA/FSA cards.

Check benefits >

What is the cancellation policy?

In order to ensure mutual respect for patients and practitioners, Deeper Genius Acupuncture adheres to a strict booking and cancellation policy.

Our policy allows for adequate cancellation notice so that patients who may need an appointment slot have timely access to care.

Less than 48 Hour Cancellation will result in 50% of service fee charged to card on file

Same Day Cancellation/Reschedule/No-Show  the full service fee will be charged to card on file

Communication Texting, DMing, or emails are not valid forms of cancellation. Please use your confirmation email or sign into the patient portal to manage all appointments.

NOTE the online system will not allow for appointment changes within 48 hours of the scheduled appointment time.

No Exemptions for work related meetings and schedule changes.  No exemptions for general malaise or pain as the nature of acupuncture therapy is to support health improvement and pain reduction.

All fees must be paid prior to scheduling future appointments. Repeated late cancellations will require a credit card to confirm appointments.

This policy ensures a mutual respect for practitioners as well as patients.

Deeper Genius is a small business. We appreciate respect for and adherence to this policy.